The complete new home sales experience is as important to customer satisfaction as the final product. Consider a homebuilder who supports the complete sales story from beginning to end.
The story begins by choosing a builder.
You use your mind’s eye to see the end result, and you look for a builder with an extensive portfolio featuring plenty of models with curbside appeal and a collection of attractive communities. It’s a great way to get a clear vision of what your dream home will look like.
The start of the new home sales story focuses on money matters.
A reputable builder presents you with the complete price. A written contract should have the complete cost broken down into component costs. Perhaps you selected an optional sunroom or media room. You should be able to see the value of these features and expect no money surprises later.
If your builder has a relationship with bank lenders, expect no hassles and great rates. A bank lender familiar with the builder’s policies and pricing will make your financing options crystal clear. Lock in the best rate by using this pre-existing relationship.
The middle of the new home sales story is all about quality construction.
Licensed and insured homebuilders should give you confidence in the workmanship. It’s nice to rely on properly trained technicians to do their job so you can focus on features of your new home and getting your family ready to move. Discuss the quality of materials with your homebuilder to ensure you are getting what you pay for and what you want. Ask about any construction and material options that offer better durability and less maintenance. Enhanced quality equals less long-term replacement costs for you.
The end of the new home sales story is long-term customer commitment.
Contrary to popular belief, the end of new home sales is not handing you the key. Your builder should present you with warranty materials and contact information in the event of any issues. Many builders offer a referral program with benefits for you if you lead a friend or family member to a sale.
Visit Echelon Homes to learn about the $500.00 gift card we offer for customer referrals generating new home sales.
Article by: Jennifer Elkow
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